Our products are hand wash only. Wash gently to avoid scratches on surface. Do not soak or leave in extreme heat. They are not dishwasher safe. 

We are not responsible for any lost or stolen packages. 

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Orders over $125 before taxes and shipping cost have FREE standard shipping (US ONLY, excluding Hawaii and Alaska)

Due to all items being made to order we do not accept returns or exchanges. If there are any issues with your order you must notify us within 48 hours of delivery.

If personalization information is not entered, your tumbler will be made as shown in the listing photograph.

It is very difficult to change your address after your order is placed, we will try are very best but we are not responsible for deliveries to wrong addresses.

Due to differences in screen settings, colors may differ slightly between photos and the physical product.